SHIPPING AND RETURNS
Return Policy
Thank you for your purchase. We usually deliver products within 7 to 9 days. However sometimes it may take some extra days due to holidays or any other unavoidable circumstances. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for [a full refund/store credit /an exchange/a full refund or store credit/for a full refund or an exchange/for store credit or an exchange/for a full refund, store credit, or an exchange] only]. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 4 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached
RETURN PROCESS
To return an item, [please email customer service at ________ [email address] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number,] place the item securely in its original packaging [and include your proof of purchase/and the return form provided/and other], and mail your return the following address:
[Company Name]
[Attn: Returns]
[RMA #]
[Street Address]
[City, State, Zip]
[Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.] [You may also use the prepaid shipping label enclosed with your package.] [Return shipping charges will be paid or reimbursed by us.] [If you use the prepaid shipping label, $_____ will be deducted from your return to cover shipping charges.]
EXCEPTIONS
[The following items cannot be returned [or exchanged]:]
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
-
[A ___% restocking fee will be charged for all returns [in excess of $____].]
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[Sale items are FINAL SALE and cannot be returned.]
-
[other]
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
[customer service phone number]
[customer service email]